Terms & Conditions
Last updated: June 14, 2025
Welcome to Masterpet - Mobile At Home Pet Grooming Ernakulam. By using our website and services, you agree to the following terms and conditions.
1. Services
We provide at-home pet grooming services as described on our website. Service availability may vary by location.
2. Appointments & Cancellations
- Appointments can be booked online or by phone.
- Please notify us at least 24 hours in advance to cancel or reschedule.
- Late cancellations or no-shows may incur a fee.
3. Payment
- Payment is due upon completion of services.
- We accept cash, UPI, and other payment methods as specified.
4. Pet Health & Safety
- Please inform us of any health issues, allergies, or behavioral concerns your pet may have.
- We reserve the right to refuse service if a pet poses a risk to our staff or itself.
5. Liability
- While we take utmost care, we are not liable for pre-existing conditions, injuries, or health issues that arise during or after grooming.
- Owners are responsible for providing accurate information about their pets.
6. User Conduct
- You agree not to misuse our website or services.
- You will not use our site for unlawful purposes.
7. Intellectual Property
All content on this website is the property of Masterpet and may not be used without permission.
8. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.
9. Governing Law
These terms are governed by the laws of Kerala, India.
10. Contact Us
For questions about these Terms & Conditions, contact us at:
- Email: hello@masterpet.co.in
- Phone: +91 85906 43269